Shipping and Delivery
Have a question about delivery? (800) 697‑3259We try to make our delivery and shipping charges simple and fair. We want you to be as happy with the delivery of your product as you are with the product itself.
Compressed Sealy Mattresses
Delivery Pricing
Sealy Posturepedic® Foam and Sealy Posturepedic® Plus Foam mattresses ship via UPS Ground, for a $50 fee.
When Will I Receive My Order?
Once shipped, orders typically deliver within 5-7 business days.
Special Shipping (remote locations, Alaska/Hawaii, Puerto Rico, APO/FPO addresses)
USPS is the only entity that can deliver packages to APO, FPO, and DPO addresses due to governmental security restrictions. Typically military mail can be delivered between 7-10 days but delays may occur.
Pillows
Delivery Pricing
Sealy and Stearns & Foster Pillows ship via UPS Ground, for a $25 fee.
When Will I Receive My Order?
Once shipped, items typically deliver within 5-7 business days.
Shipping to Alaska, Hawaii, Puerto Rico and other US Territories
Currently, we offer standard shipping for all comfort items for an additional $25 fee per order.
Special Shipping (remote locations, APO/FPO addresses)
USPS is the only entity that can deliver packages to APO, FPO, and DPO addresses due to governmental security restrictions. Typically military mail can be delivered between 7-10 days but delays may occur.
Mattresses, Foundations, Adjustable Bases
We deliver Bed orders using our White Glove Service. We bring them to your home, set them up for you, remove the packing materials, and even remove your old mattress and box spring if you want us to.
Delivery Pricing
We offer White Glove Delivery within the continental United States for mattress + foundation or mattress + adjustable base for $175.
When Will I Receive My Order?
Sealy and Stearns & Foster mattresses are built-to-order and may not ship for up to 4 weeks. Mattresses and bases are delivered via White Glove Delivery and can take up to 14 business days to deliver. You should receive a call and/or email to schedule a delivery date when your order is ready. We can help you track your order anytime at 1-800-697-3259. This time frame applies to the mainland (48 states).
Special Delivery Requests
Special Delivery Conditions: if there are any unusual circumstances (such as multiple flights of stairs) please note them when you place your order and again when we call to arrange delivery. This will allow us to make sure we have the correct equipment and staff to deliver your bed.
Special Shipping (remote locations, Alaska/Hawaii, Puerto Rico, APO/FPO addresses)
For remote locations and Alaska/Hawaii, there is a $600 surcharge per order; charges will be applied to your order based on your shipping address. The shipping timeframe is estimated at 4-6 weeks and may vary, based on delivery address. Our delivery team will work with you to schedule a delivery time frame as quickly as possible.
For APO/FPO addresses, we cannot ship mattresses, foundations, or adjustable bases
On Delivery Day
When we deliver your new bed, there must be an adult (18 years and older) at home to accept delivery and sign to accept. We’re sorry, but if there is no adult, we can’t leave your new product.
